General Hotel Policy:
Example: Double room rate per room in national currency - MXN, taxes plus 21% tax, applies extra person fee for 3rd and 4th person, children are accepted sharing room in existing beds , children older than 12 years pay as an extra person.
It is required to be of legal age to register at the Hotel. IT IS ESSENTIAL TO PRESENT YOUR OFFICIAL ID AT THE TIME OF REGISTRATION. No pets allowed, parking available, free WiFi in common areas, All reservations require a guarantee and are subject to the modification and cancellation policies of each season. VISA, MCARD and AMERICAN EXPRESS credit cards are accepted at the hotel.
Reservations guaranteed with credit cards AMEX, VISA, MASTERCARD, can be canceled up to 7 days before the date of arrival without charge. A cancellation made less than 7 days before the date of arrival will result in a charge of the total amount of the first night of stay. In case that in the booked day the guest does not arrive, the fee paid will not be refunded and the first night will be charged. Similarly, no refunds for early departures apply.